Summary

A Dynamics 365 functional consultant, delivers operational level coverage of the system’s implementation and maintenance. Can perform certain functions that a Solutions Architect does but is not as experienced in designing solutions that are larger and require more complex solutions.

Qualifications

Mandatory

  • 3-5 years Microsoft Dynamics CRM implementation experience.
  • Job role experience as a consultant in a consulting practice, facilitating discovery workshops.
  • Excellent communication skills; ability to interact with all levels of employees including C-level.
  • Experience creating strong business cases supported by compelling value propositions.
  • Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center. Marketing a plus.
  • Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development.
  • Knowledge of Microsoft SharePoint, Business Intelligence tools, etc.
  • Knowledge and experience with Dynamics 365 Portals is preferred.
  • 1+ year consistent use of Scribe Insight and supporting adapters is preferred.

Responsibilities

  • Facilitate workshops to develop business requirements.
  • Provide input and advice regarding Microsoft Dynamics 365 capabilities, functions and features.
  • Conduct hands-on implementation, configuration and training of the various components of Microsoft Dynamics 365.
  • Develop analytical and insightful recommendations to meet deliverable targets and complete project tasks within budget and to customer satisfaction.
  • Perform requirements gathering and process analysis.
  • Understand customer requirements and advise the project team on solutions architecture and implementation.
  • Participate as the technical consultant in performing configuring for non-development changes to the Dynamics 365 platform.
  • Adapt to different end-user learning styles when training, gathering requirements, etc.
  • Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.

Benefits

Pizza Friday

Pizza Friday

Birthday Cake

Birthday Cake

Fruits and Smoothies

Fruits and Smoothies

English Classes

English Classes